One of our important Lombard customers in the chemical industry industry has expressed to us two basic needs for the company, that is to have an innovative tool that can provide assistance at any time, but that it did not in any way affect the workers’ operations. In order to meet the demand for an interactive tool, but different from the usual smart glasses (in fact unusable in this context), our company has proposed an innovative solution consisting of a helmet in which there is a rugged mobile phone (industrial). In order to meet the demand for an interactive tool, but different from the usual smart glasses (in fact unusable in this context), our company has proposed an innovative solution consisting of a helmet in which there is a rugged mobile phone (industrial). Unlike A.R. (like Google Glass or Realwear HMT-1) headsets that cause nausea, headaches and dizziness – in fact the manufacturers of these devices recommend to use them only for 10 minutes every half an hour – the IOTAR helmet has none of these contraindications since it does not interfere with the normal view of the operator, can be worn and used continuously even for 10 hours a day. In order to fully satisfy the customer’s needs, it was decided to strengthen this solution with the presence of our Iotar App software, which offers service capabilities widely tested in the industrial field. Thanks to the integration of the mobile phone and our IOTAR App, it proved possible to meet the need to provide assistance to operators in the field, in fact, if they need to interface with the experienced user, All you have to do is unhook your phone from your accommodation. Once the phone is released from the helmet, the operator can in fact chat with the technician, take pictures of the machinery, draw the area for which you need assistance and view the documents of interest. Thanks to our solution, the customer has been able to obtain the maximum efficiency of the operators, offering assistance at any time.